Thanks, Kim Komando!

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Image from Kim’s website, click for the original article.

Will full attribution to “America’s Digital Goddess”
– I say, “Thank you, so much!” Kim Komando has been at this a lot longer than I have…

After you read the referenced article (on KimKomando.com), you may find a deeper appreciation for the tech guys and gals who can actually work through all of the steps suggested by her advice!

My advice differs, quite a bit, actually. There are several tools we use to restore your computer to working order. If you want to spend a couple of days learning about malware and what it takes to remove it, I suggest: Bleeping Computer or Malwarebytes websites. The punchline is; right there on the home page of Bleeping Computer:

There are 1018 Virus Removal Guides.

But seriously, folks… If you should find yourself at Kim’s last step (of the 3 simple steps…), where the only solution is to wipe your drive clean and re-install your operating system, I really wish you had called me sooner! Also, if you are not backing up your data, we really need to talk.

3. WHEN ALL ELSE FAILS
When a virus won’t go away, or has damaged your computer software past the point of repair, there’s only one solution left. You have to wipe the hard drive and reinstall your operating system.

My next post should be about your second computer. What?
Did you just say you don’t have one? NO-OH-OH! Cringe, heavy sigh.

At Mousehelp, we provide compassionate care for people with computers.
Yes, you can simply search for Palm Desert Computer Repair.
Need help with your online presence? We do SEO, websites and blogs, too!

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